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Business Etiquettes in Mauritius
 
 
 

Mauritians are a formal lot, especially in the public sector. First names should be avoided on first contact (unless you have corresponded in the past). Handshakes are freely used and are the standard form of greeting, although in certain orthodox circles this may not be practised with women.

Titles can be generally disregarded without offence, but it is preferable to use them (in abbreviated form) in correspondence. Where someone has more than one name (e.g. Peter Chan Sui Ko), he is usually addressed as Mr Chan Sui Ko or Mr Chan.

Exchanging business cards is common practice, therefore have plenty with you.

Exchanging gifts is not normally practised in business; however, corporate gifts may be exchanged at Christmas time.

Mauritians prefer to be provided with brochures and CIF price lists.

Be punctual for a meeting although it may happen that your client/contact is some minutes late. If you are running late, however, do phone and advise that you will be late for your meeting.

Dinners and lunches with local representatives and customers help develop networks.

Business suits are generally recommended for business meetings but long sleeve shirt and tie are acceptable within many private companies.

Government purchases over a set threshold value are effected through the Central Procurement Unit and this process can be lengthy at times. In the case of the business community (private/corporate) this is not the case as they are free to shop around for the best deal.

 
 

 



 


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